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Workers Compensation review an opportunity to address concerns

Release Date: 16/05/2019
The Hunter Business Chamber has joined the state’s peak business organisation, the NSW Business Chamber, in welcoming the review of workers compensation arrangements across the State announced by the NSW Statutory Insurance Regulatory Authority (SIRA).
Hunter Business Chamber CEO Bob Hawes said the review provides an important opportunity to address some areas of concern for business and employees.
“Businesses across NSW have complained of poor administration when it comes to workers compensation, including a lack of appropriate checking of claims, lengthy delays, and poor advice and support for both employers and employees,” Mr Hawes said.
“Importantly, this review will look at the current operations and roles of icare, the Nominal Insurer and its claims agents, and will shine a light on the experience of employers and employees with a view to identifying measures to implement improvements.
“The Hunter and NSW Business Chambers look forward to contributing to the review and highlighting where and how the system needs to be improved to ensure we have a sustainable and affordable workers compensation system in NSW.”
The SIRA review will be conducted by Independent Reviewer Janet Dore, a former Newcastle City Council general manager.
“The review has already commenced and is scheduled to produce its first report by 14 June 2019. We urge all businesses who interact with icare and/or the workers compensation scheme in NSW to participate,” Mr Hawes said.
“We hope that this review will ultimately address the concerns of employers and employees in the administration of the system, resulting in more effective and efficient administration of workers compensation in NSW.”

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